Dry'd Privacy Policy
1. Introduction
Dry'd respect and protect your right to privacy. This Privacy Policy (“Policy”) applies to everyone (both natural and juristic persons) whose personal information we collect. This includes our employees, consumers and customers, vendors, contractors, service providers, and other third parties.
This Policy explains how we use, collect, obtain, receive, retain, and disclose your personal information via our access control mechanisms, electronic communication facilities, and resources - including our website, email, and social media platforms - in accordance with the Protection of Personal Information Act, No. 4 of 2013 (“POPIA”).
We receive, provide, and process personal information on an ongoing basis.
2. Application
This Notice applies to us and all Data Subjects (i.e. the person to whom the personal information relates, including natural and juristic persons) who access our electronic and information technology platforms and facilities.
According to POPIA, “personal information” means information relating to an identifiable, living, natural person and, where applicable, an identifiable, existing juristic person.
By using this Website and/or contacting us in any way, you agree that we may use your personal information as described in this Policy. Please note that this Policy may be supplemented or amended from time to time.
2.1 The personal information we collect
We only collect personal information that is specifically and voluntarily provided. We may also store and maintain any content you provide. The type of personal information we collect will depend on the intended use and always relate to a function or activity we perform. This Website collects standard internet log information, including your IP address, browser type and language, access times, and referring website addresses. To ensure that the Website is well managed and to facilitate improved navigation, we or our service providers may also use cookies (small text files stored in a user’s browser) or web beacons (electronic images that count visitors and track engagement) to collect aggregate data. Additional information on how we use cookies and other tracking technologies can be found in our cookie notice.
2.2 How we use your personal information
We use the personal information we collect solely for its intended purpose, and related legitimate business purposes, such as:
● Website customisation and user experience improvement
● Research and analysis
● Compliance with legal, research, and governance requirements
Specific reasons we may collect and retain personal information include:
● To conclude contracts with you
● To confirm and verify identities
● For security and fraud prevention
● To ensure compliance with legislation
● Record-keeping, audits, and legal proceedings
● To manage our relationship with you
● To manage access to our platforms, premises, and facilities
2.3 Disclosure of Personal Information
We may disclose your personal information to our service providers to deliver products or services to you and support our operations. These service providers are contractually obligated to comply with privacy requirements as set out in POPIA.
We may also disclose your information:
● When required to do so by law or industry regulations
● When necessary to protect our legal rights
By providing us with your personal information - via our Website or any form of contact - you consent to these disclosures.
2.4 Information security
We implement reasonable commercial standards of technology and operational security to protect your personal information from unauthorised access, disclosure, misuse, or destruction.
We also impose strict confidentiality and security standards on third-party service providers who may process your data on our behalf.
If any data breaches occur, we will notify Data Subjects in accordance with POPIA.
2.5 Access to, correction or deletion of personal information
Data Subjects have the right to access and correct their personal information. You are responsible for ensuring that your information is accurate and up to date. In certain cases, we may not be able to delete your data due to legal obligations, but we will evaluate each request in accordance with applicable law.
To request access, update, or unsubscribe from communications, please contact our Information Officer, who will provide the appropriate PAIA form to complete.
3. PAIA Manual
The Promotion of Access to Information Act, No 2 of 2000 (PAIA), requires all public and private bodies to make a PAIA Manual available. This Manual explains how records can be accessed, the process involved, applicable costs, and available forms.
Our PAIA Manual can be found on our Website or requested from our Information Officer.
4. Privacy complaints
If you have any concerns about this Policy or feel that your data is being handled unlawfully, you may lodge a complaint with the Information Regulator:
Information Regulator Contact Details:
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
P.O. Box 31533, Braamfontein, Johannesburg, 2017
Email: complaints.IR@justice.gov.za
Before lodging a complaint, please allow us the opportunity to resolve it. Contact our Information Officer, who will guide you through the complaint submission process. We will never sell your personal information. Any third-party service providers we work with are held to the same strict standards and may only use your data for the agreed-upon purpose.
Dry'd information officer
Name and surname
Address
Telephone number
Email address
5. Changes to our privacy policy
We may update this Policy from time to time. When we do, we’ll revise the effective date at the top of this page. We encourage you to review this Policy periodically to stay informed of how we protect your data.
6. Children's privacy protection
We are committed to protecting children's privacy online. This Website is not intended for or directed at individuals under 18 years old, and we do not knowingly collect personal data from minors.